NuLife Pharmacy

We're Here
to Help

Our support team is on hand Monday to Friday to answer your questions and help you get the most from your NuLife journey.

Get in touch

NuLife Care Ltd (trading as NuLife Pharmacy)

support@thenulife.com01709 805 376
167–169 Great Portland Street,
London, W1W 5PF
Mon–Fri, 9am–5pm (UK time)

Common Requests

Order queries

Dispatch dates, tracking, address changes, or delivery issues.

Clinical follow-up

Questions about your consultation, prescriptions, or side-effects.

Account & billing

Receipts, payment issues, or updating your account details.

Feedback & complaints

We're committed to resolving issues quickly and fairly.

Response Times

General enquiries1–2 business days
Urgent clinical mattersSame business day
Complaints acknowledgementWithin 72 hours

Helpful Links

Privacy Policy

How we handle your data and keep it secure.

Terms & Conditions

Key information about using our service.

Medical Emergency?

If you are experiencing a medical emergency or severe adverse reaction, call 999 or visit your nearest A&E immediately. Do not use email for emergencies.